Feeling Let Down By Your Current IT Support Firm?
We Respond Within an Average of 30 Minutes or Less: We have a team of engineers on staff so our clients aren’t waiting around for hours – even days – to get a problem resolved. We know you’re busy and have made a sincere commitment to making sure your problems get fixed FAST. And since most issues can be handled remotely using our secure management tools, you don’t have to wait around for a technician to show up.
No Long-Term Contracts: Many other IT firms try to lock their clients into long-term contracts with severe penalties and fines for canceling. The problem is, if THEY aren’t doing a great job, how can you get out without litigation? That’s why our service agreements are month-to-month, giving you the ability to fire us at any time. We keep our clients by providing incredible services and support.
No-Risk Switch: Switching to services from Elevated Technologies with no user down-time. If after 60 days, you’re not happy with our services, we’ll help you transition to your choice of IT vendor.
One Hand To Shake: Forget dealing with numerous companies for multiple IT needs. Here at Elevated Technologies, we handle your day to day IT needs, hardware and software management, data backups and cyber security. We also handle the vendor relationships for your internet connectivity, phones, email hosting and specialized software. We focus on your IT so you can focus on your business.
Security and Data Protection Services Included: Don’t be charged large additional fees for services like antivirus, spam, offsite backups and cyber security. All these services are included in Elevated Technologies’ Managed IT support plans. As your IT partner, why wouldn’t we include the most important services that keep your business safe?